General Customer Information

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Navigation:  Customers > C-1 Customer Activity > Customer Processing > Customer Information and Costs >

General Customer Information

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This screen is accessed from a customer's Customer Activity window by selecting b-customerprocessing and then selecting a-customerinformationandcosts.

 

Click on the part of the screen you have questions about!

 

B-A-GeneralCustomerInformation

 


Customer Rating and Grouping

Customer Rating and Grouping is used to separate different "types" of customers. To allow "Grouping" and "Sub:Grouping" you must check the "Print Reports by Customer Grouping" box in system options. For a longer explanation on ratings and groupings, click here.

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Late Fees

The Late Fees area is where you may correct the late fee for a specific account. The default late fee comes from the system option at the time the sale was completed. Top of Page.


Source of Customer

The Source of Customer area allows your dealership to track how people are referred to you. Top of Page.