Hosted Frazer

Hosted Frazer Topics:

What is Hosted Frazer?

Hosted Frazer is the same Frazer you are using now, just running on an Amazon Cloud server. All data and settings you have in Frazer now will be carried over and once you are moved over, you will be able to access your Frazer system from any Windows PC with an internet connection. You can also log in from a Mac as well, although it is done through Microsoft Remote Desktop app from the AppStore, and our support for that is limited.

I'm interested! How can I sign up?

• Click Sign Up Button in this article. This will take you to an info submission form.

• Complete the form that opens to submit the information we need to continue

• Submit Ownership Verification if you haven't done so yet.

• Once we receive your completed information, we will send another email where you can schedule your setup appointment.

• Setup takes approximately 45 minutes. During this time, you will not have access to Frazer.

How do users work?

For each person that needs access to your Frazer system, they will need a user license to log in. If you have multiple people that share a computer, you may be able to have only one user for that computer. For example, if you had 3 salesmen that shared a computer to enter deals, you could get one user named SalesDesk and whoever is at that computer would be able to log in. Sharing usernames for users on separate computers will not work, though. When you are logged in and someone tries to log in with that username on another computer, it will kick the first person off and the second person will take over that user's session. Each user can only be logged in to one computer at a time.

If you have an employee leave, you can either log into your web portal to remove/replace that user, or you can email/call us to replace the user. To protect your data adding, replacing, or removing users must be done by an account manager, which you will be able to name when you get set up.

What if I have multiple locations?

For setting up multiple locations, it is possible to have all of your inventory and customers in one system, which would be shared between locations and accessible from everywhere. If you have any customers or inventory in any secondary Frazer systems, you will need to enter them into the new system manually. Each additional address on the license will cost only $300 per year.

If you have any further questions you can call our normal support number at 888-963-5369 and ask to speak with someone on the Hosted Frazer Team.